Learn Jira

Knowledge Hub for Atlassian Jira Users

from

Online Training Courses
  • Manage and configure projects in Jira. Learn about all the tasks and best practices used in the creation, configuration and maintenance of projects in Jira Software Server.
  • For novice Jira Project Administrators.
  • Access period to the video tutorials: 60 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
For Beginners!
Jira Server Essentials
from Atlassian
  • Jira basics: how to start using Jira Core, Jira Software and Jira Service Desk.
  • For novice Jira users.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk).
  • For novice Jira administrators.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Continue the Part 1 and go deeper into the administration tasks, focusing on Jira Software and Jira Core.
  • For novice Jira Software/Core administrators.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Configure Jira Service Desk instance: perform the most crucial configuration tasks to set up your own service desk.
  • For Jira administrators, Service Desk administrators and managers.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
For Beginners!
Getting Started with Jira Software Server
from Atlassian
  • Use Jira Software to facilitate and manage agile software development projects: learn about the main tasks performed by the product owner, the scrum master, and the development team.
  • For anyone who uses Jira Software to manage agile development.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Focus on the agile project team: learn how to turn customer feedback into a well organized backlog and how to ensure that estimation statistics gives the required information.
  • For experienced Jira agile users, Jira administrators.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Discover advanced workflow features: conditions, validators, post functions, triggers, and commonly used status and transition properties. Learn workflow best practices and find solutions to common workflow requirements using real business scenarios.
  • For Jira administrators who are new to customizing workflows.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Get an introduction to Portfolio for Jira: what it can do for you, how to use it according to the best practices.
  • For anyone responsible for setting up a Jira Software project.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Learn how to use Jira Software out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects.
  • For Jira Software users.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
  • Use Jira and Confluence for the development process: manage tasks and projects, create reports and increase efficiency.
  • For Jira/Confluence administrators and regular users.
  • Access period to the video tutorials: 30 days from the date of purchase.
  • Access period to the personal lab environment: 24 hours.
If you want to choose other formats of Confluence courses from Atlassian (for example, live team sessions), visit the Atlassian University.

Top-13 How-to Blog Posts to Enhance Your Efficiency with Jira

Other Jira Resources
Atlassian Jira Documentation
Find all the required information for using Jira Core, Jira Service Desk, Jira Software effectively. You can switch between Server and Cloud instances.
Atlassian Jira Blog
Read about the latest Jira Core, Jira Service Desk, Jira Software features, new apps, real-life use cases, and future plans.
Learn about real-life use cases and useful tips for everyday routine tasks, study implementations of additional apps for Jira in different companies. Filter by categories and narrow your search results.
Atlassian Community
Filter by tags, ask and answer questions together with your fellow Jira and Jira Service Desk users around the world.
Watch product tutorials, webinars, talks, and presentations.
Watch product announcements, tutorials, and webinars.

Books Related to Atlassian Jira
1
What is agile project management and what is its origin? Can scrum do the same for globally distributed teams? Are all dependencies on other teams roadmaps and still on track? Did the master contractor request each personnel substitution in writing? Does the standalone version of Portfolio for Jira integrate with the cloud version of Jira Agile?
Featuring 2202 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Jira Project Management improvements can be made.

About the Author
Co-founder of The Art of Service. Has a solid reputation for his technical IT expertise across a range of high-profile projects and roles, including architecture security software for IBM mainframes, capacity and security management for a large international bank and interim CIO for a Dutch Energy company.
2
Resource management: which team needs extra help to meet its target? What major projects is the PMO team currently managing? Is the change management procedure being followed? How could you describe your dream project management software? Have you selected a systems integrator to implement Liferay?
This valuable Atlassian Jira Service Desk self-assessment will make you the credible Atlassian Jira Service Desk domain authority by revealing just what you need to know to be fluent and ready for any Atlassian Jira Service Desk challenge.

About the Author

Co-founder of The Art of Service. Has a solid reputation for his technical IT expertise across a range of high-profile projects and roles, including architecture security software for IBM mainframes, capacity and security management for a large international bank and interim CIO for a Dutch Energy company.
3
Discover Jira's powerful task management and workflow features to better manage your business processes.
Key Features


  • Understand the major applications of Jira, including Jira Software, Jira Core, and Jira Service Desk
  • Configure project workflows and the fields that will be used in the project with the help of Jira features
  • Create tickets for issues and manage your projects using the Jira software

About the Author
Ravi Sagar is an Atlassian consultant and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big Jira instances for project tracking, test management, support tickets, and Agile tracking.
4
Where does your team stand in terms of Agile? Are you making the most of Scrum? This book was written with an experienced Scrum Masters in mind. It trusts that you already know the basics, so the chapters will jump right into the day-to-day challenges, as well as the global idea of Agile organizations.

About the Author
Clemens received his Masters in computer science from the Karlsruhe Institute of Technology. After focusing his studies on nature-inspired optimization, and his professional career on large-scale health-care server applications, he moved on to optimizing businesses and, ultimately, helping improve individual lives. Before creating LODE Publishing, he founded a company dedicated to bringing the power of nature to computers. Its most successful product was a program that used evolutionary algorithms to optimize game strategies — a task Google recently took up for its development of artificial intelligence. Clemens currently works as a business IT consultant, analyzing organization structure, team psychology, and helping with IT processes.
5
Explore the new and improved Jira 8 features such as agile board and advanced search for efficient project management.
Key Features

  • Work on agile projects in Jira from both the administrator and end user's perspective
  • Explore the improved Scrum and Kanban board and backlog
  • Work through exercises at the end of each chapter to reinforce your skills

About the Author
Patrick Li is the co-founder of AppFusions — one the leading Atlassian experts, specializing in integration solutions with many enterprise applications and platforms including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more. He has worked in the Atlassian ecosystem for over ten years, developing products and solutions for Atlassian platform, and providing expert consulting services. He has authored numerous books and video courses covering Jira 4, 5, and 6. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as Healthcare, Software Engineering, Financial Services, and Government Agencies.
6
Build customized solutions that fulfil your business requirements using the latest features of Jira 8.
Key Features

  • Learn how to customize Jira applications to suit your organizational requirements
  • Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub
  • Explore practical recipes for troubleshooting and securing your Jira instances with best practices

About the Author
Patrick Li is the co-founder of AppFusions — one the leading Atlassian experts, specializing in integration solutions with many enterprise applications and platforms including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more. He has worked in the Atlassian ecosystem for over ten years, developing products and solutions for Atlassian platform, and providing expert consulting services. He has authored numerous books and video courses covering Jira 4, 5, and 6. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as Healthcare, Software Engineering, Financial Services, and Government Agencies.
7
For Beginners!
Jira Service Desk Basics by Rynder Roy Klomp (2019)
"Jira Service Desk Basics" is your step-by-step guide to Jira Service Desk, the world's best Service Desk software, written by the world's number-one selling Jira author. A service desk is an area or department that an organization sets up to be a single point of contact the Customer can use to get help in a timely manner. Atlassian (the creator of Jira Service Desk) has done a fantastic job at creating a robust Jira Service Desk program, which is flexible enough to meet the needs of almost every client. Jira Service Desk, in addition to regular service desk functionalities, integrates seamlessly with Jira Core for the management and resolution of Service requests. It also integrates seamlessly with Atlassian's Confluence for service desk documentation needs (such as a Knowledge Base). The greatest benefit of JSD is that you can build custom Service Desk "applications" without the need for coding or incurring expensive IT resources.

About the Author
Managing Partner at Klomp Retail Solutions.


  • Jira Training
  • Jira Solution Template Plugins
  • Jira, Confluence, Dbase, Qlik, Design Support
  • System Support
8
Learn best practices for testing with Jira and model industry workflows that can be used during the software development lifecycle.
Key Features

  • Integrate Jira with test management tools such as Zephyr, Test Management, and SynapseRT
  • Understand test case management, traceability, and test execution with reports
  • Implement continuous integration using Jira, Jenkins, and automated testing tools

About the Author
Afsana Atar is an accomplished test engineer with over 10 years of extensive experience in software testing. She extends her thought leadership to teams in a variety of domains from digital advertising, education & healthcare to the financial sector in banking, insurance & trading. She has worked for various organizations including Google, IBM, Principal Financial Group and The Children's Hospital of Philadelphia. Currently, she works for "Susquehanna International Group" a financial trading firm. She is a Certified Scrum Master (CSM), an Agile scrum practitioner and part of the scrum alliance community. She has managed and worked on projects worth over one million dollars in various capacities as Quality Assurance Engineer to QA Manager. She believes in sharing her experiences with the testing community to help foster greater learning & innovation.
9
Explore Jira Software to manage your projects proficiently.
Key Features

  • Plan and manage projects effortlessly with Jira Software by integrating it with other applications
  • Improve your team's performance with Scrum and Kanban, together with agile methodology
  • Easy-to-follow learning guide to install Jira Software and understand how it fits in with Atlassian Jira

About the Author
Patrick Li is the co-founder of AppFusions — one the leading Atlassian experts, specializing in integration solutions with many enterprise applications and platforms including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more. He has worked in the Atlassian ecosystem for over ten years, developing products and solutions for Atlassian platform, and providing expert consulting services. He has authored numerous books and video courses covering Jira 4, 5, and 6. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as Healthcare, Software Engineering, Financial Services, and Government Agencies.

10
"Jira Core Basics" is a practical guide that takes a step-by-step approach to learning Jira. Starting with a description of how the pieces fit together you will, through explanation and exercises, quickly gain expertise in building your own customized Jira Core application. The book is written in non-technical language. No coding or IT skills are required.

About the Author
Managing Partner at Klomp Retail Solutions.


  • Jira Training
  • Jira Solution Template Plugins
  • Jira, Confluence, Dbase, Qlik, Design Support
  • System Support
11
The Art of Agile Marketing will show you how to:


  • Decide whether to use kanban or scrum or both
  • Set up Jira Software to track all of your marketing initiatives and do it using kanban or scrum
  • Set up Confluence to create all of your blog posts, web copy, press releases, brochures, ad campaigns, go to market plans, meeting notes, white papers, and other marketing assets
  • Use Jira Service Desk to turn your marketing team into a service organization for the rest of your organization
  • Start imperfectly, learn as you go, and continuously refine the art of agile marketing
You will learn how to implement and adopt agile in Jira Software and Confluence through stories of how an actual marketing team did it, mistakes and all.

About the Author
Bill Cushard is the director of marketing and software adoption evangelist at ServiceRocket, a software adoption company helping organizations adopt innovative software through education, implementations, support and software applications.
12
Jira Core Workflows by Rynder Roy Klomp (2018)
"Jira Core Workflows" takes a step-by-step learning approach to Jira Workflows. Starting with the basics of building a workflow, you will then advance to automating and customizing your workflow. Jira Workflows assumes you are a Jira Administrator having a moderate level of experience with Jira Core.

About the Author
Managing Partner at Klomp Retail Solutions.


  • Jira Training
  • Jira Solution Template Plugins
  • Jira, Confluence, Dbase, Qlik, Design Support
  • System Support
    13
    Plan, track, and release great software.
    Key Features

    • Learn to create reports and dashboard for effective project management
    • Implement your development strategy in Jira.
    • Practices to help you manage the issues in the development team

    About the Autor
    David Harned is a PMO Director for Monotype and is a motivated and inspired leader of Agile thinkers. He is a design, usability, and customer experience advocate. David is an Agile believer and uses Scrum, Kanban, and Lean as well as hybrid approaches for project management. David holds many certifications in the project management and Agile domains including: PMI Project Management Professional, Digital Project Manager, Certified ScrumMaster, and more.
    14
    For Beginners!
    Jira Core: Beginner Guide for Business Users by Rynder Roy Klomp (2016)
    In today's hectic business world where you are asked to do more, in less time, and with fewer resources, there is an ever increasing need to improve work efficiencies. If you have not yet heard of Jira, I'm sure you will, and very soon. Jira is an outstanding Task, Process, and Project management software rapidly, and well deservedly, gaining market share. Jira allows you to inexpensively automate and simplify your work processes. In addition to task management, Jira is an incredibly powerful and flexible tool for creating forms and building automated exception handling. "Jira Core: Beginner Guide for Business Users" is written for the non-IT business user. It explains how Jira works in non-technical language and includes practical exercises. The last part of the book contains detailed "scripts" for customizing the most common elements of Jira.

    About the Author
    Managing Partner at Klomp Retail Solutions.


    • Jira Training
    • Jira Solution Template Plugins
    • Jira, Confluence, Dbase, Qlik, Design Support
    • System Support
    15
    The Jira Strategy Admin Workbook will save you time, money and frustration. This book is different — it's not documentation. It's recommendations from years of cleaning up horrible Jira configurations!
    The book is not version specific!
    If you're a new Administrator, or your company is just getting started with Jira, this book will show you what actions to take up front, so you can have a well-planned and easy to maintain tool. If your company has been using Jira for a while, this book will show you simple ways to streamline your instance and make daily work more manageable.

    About the Author
    Rachel Wright is an entrepreneur, process engineer, and Atlassian Certified Jira Administrator. She started using Jira in 2011, became a Jira administrator in 2013, and was certified in 2016. She is the owner and founder of Industry Templates, LLC, which helps companies grow, get organized, and develop their processes. Rachel also uses Atlassian tools in her personal life for accomplishing goals and tracking tasks. Her first book, the "Jira Strategy Admin Workbook", was written in Confluence and progress was tracked in Jira!
    16
    JIRA Agile Essentials by Patrick Li (2015)
    Bring the power of Agile to Atlassian Jira and run your projects efficiently with Scrum and Kanban.


    • Plan and manage projects effortlessly with Jira Agile by integrating it with other applications
    • Improve your team's performance with Scrum and Kanban together with agile methodology
    • Easy-to-follow learning guide to install Jira Agile and understand how it fits in with Atlassian Jira

    About the Author
    Patrick Li is the co-founder of AppFusions — one the leading Atlassian experts, specializing in integration solutions with many enterprise applications and platforms including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more. He has worked in the Atlassian ecosystem for over ten years, developing products and solutions for Atlassian platform, and providing expert consulting services. He has authored numerous books and video courses covering Jira 4, 5, and 6. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as Healthcare, Software Engineering, Financial Services, and Government Agencies.
    17
    If you're familiar with Jira for issue tracking, bug tracking, and other uses, you know it can sometimes be tricky to set up and manage. In this concise book, software toolsmith Matt Doar clarifies some of the more confusing aspects by answering difficult and frequently asked questions about Jira administration.
    Practical Jira Administration shows you how Jira is intended to be used, making it an ideal supplement to the extensive documentation already available. The book's chapters are loosely connected, so you can go straight to the information that best serves your needs.


    • Understand the difference between Jira groups and Jira project roles
    • Discover what Jira schemes do, and learn how to maintain them
    • Use a consistent configuration approach to help you use Jira as a platform
    • Create a workflow from scratch
    • Add, modify, and deactivate users
    • Prepare for a Jira upgrade, and troubleshoot if necessary
    • Get remote access to Jira via email, SQL, REST, and other methods

    About the Author
    Matt Doar runs Consulting Toolsmiths, a software consultancy inSilicon Valley and has extensive experience configuring and customizing Jira for clients all over the world. He is an Atlassian partner and is part of the wider Atlassian development community.
    18
    Jira Development Cookbook by Jobin Kuruvilla (2011)
    Develop and customize plugins, program workflows, work on custom fields, master JQL functions, and more to effectively customize, manage, and extend Jira with this book and ebook


    • Extend and Customize Jira — Work with custom fields, workflows, Reports & Gadgets, JQL functions, plugins, and more
    • Customize the look and feel of your Jira User Interface by adding new tabs, web items and sections, drop down menus, and more
    • Master JQL — Jira Query Language that enables advanced searching capabilities through which users can search for issues in their Jira instance and then exploit all the capabilities of issue navigator
    • Part of Packt's Cookbook series: Each recipe is a carefully organized sequence of instructions to complete the task as efficiently as possible

    About the Author
    Jobin Kuruvilla is an Atlassian Consultant who is experienced in customizing Jira and writing Jira plugins for various customers. He is working with Go2group, a premier Atlassian partner and is involved in managing Atlassian products for big enterprises to small starter license installations. Jobin had started his career as a Java/J2EE Developer in one of the biggest IT companies in India. After spending the initial years in the SOA world, he got hooked into this amazing product called Jira, which he came across during the evaluation of third-party products for a requirements management solution. Soon Jobin realized the power of Jira and pledged to spread the word. He has been doing it ever since.
    19
    This book uses detailed examples to clarify some of the more confusing aspects of Jira plugins, and serves as an ideal supplement to the extensive documentation already available.



    • Use Jira's Plugin SDK, and learn several aspects common to all plugins
    • Create your own custom field type, using a Jira plugin
    • Delve into advanced aspects of custom field plugins, and discover how searching for values in custom fields works
    • Create Jira plugins to use with workflows, and learn about conditions, validators, and post-functions
    • Store data using the PropertySet interface and the Active Objects plugin
    • Upgrade a plugin and upload it to Atlassian Plugin Exchange (PAC)

    About the Author
    Matt Doar runs Consulting Toolsmiths, a software consultancy inSilicon Valley and has extensive experience configuring and customizing Jira for clients all over the world. He is an Atlassian partner and is part of the wider Atlassian development community.
    courses@stiltsoft.com
    StiltSoft, Atlassian Platinum Top Vendor and Silver Solution Partner